Grievance Policy


 Society for the Psychology of Women
Division 35 of the American Psychological Association Organization

The Society for the Psychology of Women (hereafter referred to as “Division 35”) is fully committed to conducting all activities in strict conformance with the American Psychological Association’s Ethical Principles of Psychologists. Division 35 will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Continuing Education Chair in consultation with the members of the continuing education committee, the Division 35 Ethics Chairperson and the Convention Chairperson.

While Division 35 goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues that come to the attention of the convention staff that require intervention and/or action on the part of the convention staff or an officer of Division 35. This procedural description serves as a guideline for handling such grievances.

When a participant, either orally or in written format, files a grievance and expects action on the complaint, the following actions will be taken.

1. If the grievance concerns a speaker, the content presented by the speaker, or the style of presentation, the individual filing the grievance will be asked to put his/her comments in written format. The CE Chair will then pass on the comments to the speaker, assuring the confidentiality of the grieved individual.

2. If the grievance concerns a workshop offering, its content, level of presentation, or the facilities in which the workshop was offered, the convention chair will mediate and will be the final arbitrator. If the participant requests action, the convention chair will:

  1. attempt to move the participant to another workshop, or
  2. provide a credit for a subsequent year’s workshop, or
  3. provide a partial or full refund of the workshop fee.

Actions 2b and 2c will require a written note, documenting the grievance, for record keeping purposes. The note need not be signed by the grieved individual.

3. If the grievance concerns the Division 35 CE program, in a specific regard, the APA CE Chair(s) will attempt to arbitrate.

For further information, please contact Division 35 CE Chair Wendy Peters ( You may also contact Keith Cooke, Division 35 Administrative Office, Division Services Office, American Psychological Association, 750 First Street, NE, Washington, DC 20002-4242;, phone (202) 216-7602. If Keith cannot be reached, you may contact Sarah Jordan, Director of Division Services,, phone (202) 336-6022.